Join from anywhere
Visitors can join using a web link or QR code. No app, no account, and no phone number required.
Queue management without the friction
Less Waiting.
Better Service.
A flexible queue management platform for organizations of any size — from one service point to complex, multi-location operations.
No appVisitors use the browser
No accountJoin in seconds
No phone requiredPrivacy by default
QW
City Service CenterChoose a service
Customer ServiceApprox. 8 min
→PaymentsApprox. 4 min
→YOUR TICKET
A034
3people ahead
Estimated wait~12 min
✓
Now servingA031 · Counter 4
⌁
Follow on your phoneNo download needed
One platform for service centers, banks, clinics, public services, campuses, retailers, and more.
Designed around the queue
Simple for visitors. Powerful for organizations.
QWate keeps the visitor experience effortless while giving teams the structure and control they need behind the scenes.
Serve from any device
Staff can call, recall, serve, transfer, complete, or mark no-show from desktop, tablet, or phone.
Scale without rebuilding
Start with one location, then add branches, floors, departments, services, and service points whenever you need them.
How it works
From arrival to service in four clear steps.
Join
The visitor opens a link, scans a QR code, or uses an optional kiosk.
Get a ticket
QWate creates a live web ticket and shows the visitor's place in line.
Follow
The visitor follows progress on their phone, a waiting display, or optional notifications.
Be served
Staff call the visitor to the correct counter, desk, room, or other service point.
Optional kiosk mode
Start at the kiosk. Continue on your phone.
Organizations that need a physical self-service kiosk can offer a QR handoff after ticket creation. Visitors scan once and continue following their ticket in the browser.
✓ Touch-friendly kiosk flow✓ Optional QR handoff✓ No visitor app required
QWate
Your ticket is ready
B017
Scan to follow your place on your phone
Built to fit
One hierarchy. Any organization.
QWate does not force every customer into the same structure. Add only the units your operation actually needs.
Simple
Service CenterOrganization
Customer ServiceService
Counter 1Service point
Counter 2Service point
Multi-location
BankOrganization
Branch ABranch
Ground FloorFloor
Customer ServiceDepartment
Open AccountService
Counter 4Service point
Start simple. Add more when you need it.
QWate grows with your operation.
Core queue management works without paid messaging or complicated integrations. Optional modules can be switched on as your needs grow.
↗
Web & QR
Core#
Mobile ticket
Core▣
Waiting displays
Core◫
Kiosk mode
OptionalSMS
SMS
OptionalWA
◎
Browser alerts
Optional▤
Printed tickets
Optional◷
Appointments
Later⌁
Analytics
Later{ }
API & integrations
Later◇
SSO
LaterContact us
Have a question about QWate?
Whether you are planning a single queue or a multi-location operation, we would be happy to hear what you need.
Email usReady when you are
Make waiting work better.
Set up your organization, services, and service points in minutes. No visitor app required.